What Can I Help With?

Want to concentrate on providing a fantastic customer experience but just don’t have enough hours in the day? I can be the first point of contact for your new clients and follow-up with existing ones to ensure their journey is as smooth and professional as possible.

Here are some of the areas of client support I can help you with:

Onboarding New Clients

Hire me to make your onboarding process seamless. I can help with automation and ensuring your customer journey gets off to a great start.

Booking Appointments

I will keep your diary in order and liaise with clients to get them booked in for appointments.

CRM Management

I can assist with customer retention and driving sales by managing and analysing customer interactions and data using your CRM.

Sending Follow-Ups & Collecting Reviews

Reviews are so important for your small business - they are a great marketing tool, build trust and help you improve and adapt. Perhaps you know you should be reaching out to your customers for testimonials and feedback but you just don’t have the time - add it to my to-do list.

Looking for a service that hasn’t been mentioned?

If you have a specific support requirement that’s not listed here, please do get in touch with me to see if it’s something I can help with. Usually I can and, if not, I may be able to connect you with another recommended freelancer or VA who specialises in that area.